© 2019 by The Pregnancy Resource Center of Snohomish County

The information on this website is intended for general education purposes only and should not be relied upon as a substitute for professional counseling, medical or prenatal care.
Please note, our center does not perform nor refer for abortions. Notice of Privacy Practices.

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Client Advocate

Department: Client Services

Reports to: Client Services Manager

                                                           

GENERAL DESCRIPTION: The Advocate Volunteer at the Pregnancy Resource Center (PRC) is a regularly scheduled volunteer who has a heart for our ministry and clients. The Advocate meets with clients, establishing a rapport through the intake process. During a client appointment, the client Advocate will discuss the client’s situation, her options, provide resources and offer a pregnancy test. Advocates play a vital role in the daily operations of the Center by providing valuable interaction with clients and staff. 

ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Other duties may be assigned.

  • Meet with client and use Client Intake Form to discuss her life situation in an atmosphere of warmth and compassion through active listening and other helping skills

  • Follows appointment flow guidelines for each appointment

  • Discuss client’s pregnancy options using a Decision Guide

  • Offer appropriate peer counseling to a client’s situation, including resources and referrals

  • Work with a nurse for the pregnancy test and medical intake portion of the appointment

  • Promote an ultrasound appointment and/or Expecting Miracles classes as next steps for a client, when applicable

  • Tidy and stock consultations rooms prior to each shift

  • Look for opportunities to share the love of Jesus Christ and His plan of salvation

  • Appropriately follow up with clients according to the policies and procedures and guidelines of the Center

 

CONTINUED TRAINING:

  • Must complete Advocate Training, EvanTell Evangelism Training and any other training deemed necessary by the Client Services Director

  • Follows all policies and procedures established by the PRC and makes note of changes as they are announced

  • Read through and be familiar with client brochures

  • Regularly review resource lists and other community referral sources for clients

  • Read through articles or other information provided by staff

  • Role-play with other volunteers and Client Services Director; keep up on discussing important information such as abortion procedures, abstinence discussions and gospel presentations

  • Complete all initial orientation training and education within 30 days of hire/volunteer engagement

 

OTHER DUTIES AS ASSIGNED

 

WORK SCHEDULE:

  • One shift per week (One year commitment unless otherwise discussed with Client Services Manager)

  • Three Volunteer In-Service Meetings per year